pp44 Privacy Policy
Your personal information is our top priority. This policy explains how pp44 collects, uses, and keeps your data secure.
Section 1 Introduction & Purpose of the Policy
pp44 is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy ("Policy") explains how pp44 ("we", "our") collects, uses, stores, and discloses your personal information.
By using our platform you are giving your consent to the terms described in this policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team for any questions.
Important: This policy applies only to the pp44 platform. Third-party websites or services are governed by their own privacy policies.
Section 2 What Information We Collect
pp44 may collect the following types of personal information:
2.1 Identity Information
- Full name
- Date of birth (for age verification)
- National ID number or passport details (where applicable)
- Phone number and email address
2.2 Financial Information
- bKash, Nagad, or Rocket account numbers (for transaction processing)
- Relevant bank account details
- Deposit and withdrawal transaction history
2.3 Technical Information
- IP address and device identifier
- Browser type and operating system
- Time spent on the platform and page navigation data
- Cookie and session information
2.4 Gaming Activity Information
- Play history and betting patterns
- Bonus and promotion usage details
- Account settings and preferences
Section 3 How We Collect Information
pp44 collects information in the following ways:
- Directly provided: Information you give us when registering an account, updating your profile, or contacting the support team.
- Automatic collection: Information collected through cookies, log files, and similar technologies while you use our platform.
- Payment processing: When completing transactions via bKash, Nagad, Rocket, or bank transfer.
- Identity verification: Information obtained during the verification process to ensure account security.
Section 4 Purpose of Using Information
pp44 uses the collected information for the following purposes:
4.1 Service Delivery & Operations
Information is used to create and manage your account, keep gaming services running, and process deposits and withdrawals.
4.2 Security & Fraud Prevention
Information is used to protect your account from unauthorized access, detect fraud, and maintain the integrity of the platform.
4.3 Customer Support
To resolve any issues you face and provide effective support via 24/7 live chat and email.
4.4 Personalization & Improvement
To customize services according to your preferences and continuously improve the pp44 platform.
4.5 Legal Compliance
Storing and using information as required to comply with applicable laws and regulations.
Section 5 Data Storage & Security
pp44 uses the latest technology to keep your information secure. Our security measures include:
- SSL Encryption: All data transmissions are secured with SSL/TLS technology, preventing unauthorized third-party access.
- Encrypted Storage: Sensitive data stored on servers is kept in encrypted form.
- Access Control: Only authorized personnel can access data, strictly on a need-to-know basis.
- Regular Audits: Security measures are regularly reviewed and updated.
- Two-Factor Authentication: An additional layer of identity verification is maintained to protect your account.
While we make every effort to protect your information, no method of data transmission over the internet is 100% secure. You are responsible for keeping your account password confidential and for not logging in from unfamiliar devices.
Section 6 Sharing Information with Third Parties
pp44 does not sell or rent your personal information to third parties for commercial purposes. However, information may be shared in the following cases:
6.1 Payment Service Providers
Specific transaction data is shared with the relevant payment gateway for processing bKash, Nagad, Rocket, and bank transfer transactions.
6.2 Technology & Service Partners
Only necessary information is shared with technology partners who assist in operating our platform, under strict confidentiality agreements.
6.3 Legal Requirements
Information may be disclosed in response to court orders, legal proceedings, or valid requests from government regulatory authorities.
6.4 Fraud Prevention
Relevant information may be shared with fraud detection agencies to protect the platform and its users.
Section 7 Cookies & Similar Technologies
pp44 uses cookies and similar technologies on our website. Cookies are small text files stored in your browser.
7.1 Use of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functional Cookies: To remember your language preferences and settings.
- Analytics Cookies: To understand platform usage and improve our services.
7.2 Cookie Control
You can control or delete cookies through your browser settings. Please note that disabling essential cookies may affect some functionality of the platform.
Section 8 Your Rights
You have the following rights regarding your personal information:
8.1 Right to Access
You have the right to request what information pp44 has collected and stored about you.
8.2 Right to Correction
If any information stored about you is inaccurate or incomplete, you can request that it be corrected.
8.3 Right to Deletion
In certain circumstances, particularly where there is no legal requirement, you may request that your information be deleted. However, this may not be fully possible in cases of legal obligations or ongoing transactions.
8.4 Right to Object to Processing
In certain cases, you have the right to object to the processing of your information.
8.5 Right to Data Portability
The right to request your information in a structured, commonly used format.
To exercise these rights, contact our support team. We are available 24/7 via live chat and at [email protected] to respond to your requests.
Section 9 Data Retention Period
pp44 retains your information only for as long as it is necessary:
- While account is active: All information required to provide services is retained for as long as your account remains active.
- Legal obligations: Financial and identity information is retained for specific periods as required by law.
- After account closure: Even after an account is closed, some information may be retained for a set period based on legal requirements.
Section 10 Protection of Minors
pp44 provides services only to individuals aged 21 and above. We do not knowingly collect information from anyone under 21 years of age.
If we become aware that a minor has registered on our platform, that account will be closed immediately and the associated information will be deleted.
Parents and guardians are requested — if you suspect your child is using an online gaming platform, please notify our support team immediately.
Section 11 Policy Changes
pp44 reserves the right to update this privacy policy from time to time. If changes are made, the following steps will be taken:
- The updated policy will be published on this page.
- Users will be notified of significant changes via email or platform notification.
- Continued use of the platform after the updated policy is published will be considered acceptance of the new policy.
You are advised to visit this page regularly to stay informed about the latest version of the policy.
Section 12 Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact the pp44 support team: